Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via your chosen delivery company.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. All shippings within Estonia and orders over 100€ are free of charge. Under 100€ orders (included), shipping fee 2.90€ is applied for parcel lockers and 4.90€ for door-to-door deliveries.
We are using Eesti Post AS; Itella SmartPost OÜ; Venipak Eesti OÜ; DPD Eesti AS or other suitable courier services.
Outside of Estonia, shipping fees will apply according to product weight and total cost of the order. Shipping fee is shown at the carrier selection.
We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
You can return orders within 14 days, if not dampered. The cost of returns will be covered by the Customer.
Every order has original, factory default warranty.
You can pay for your order in EURO, using one of the following methods:
- Cash on Hand - only available in Store
- Bank transfer , using your order number as explanation
- Esto payment by installations - Terms of the Lease are here
- Liisi payment by installations Terms of the Lease are here
- Bank payment module service provider is Maksekeskus AS
- Credit Card - service provider is Maksekeskus AS